Terms
Terms of Service
Short enough to actually read.
The service
Saymetry measures what AI assistants say about businesses and sells reports, tracking subscriptions, and implementation services, provided by Blackwood Management LLC. By ordering, you agree to these terms.
What we promise, and what nobody can
We promise honest measurement: real engine calls, counts you can verify, and methodology that never adjusts results for any commercial relationship. We cannot and do not promise that any AI engine will recommend you; the engines decide their own answers, and anyone promising otherwise is selling something they do not control.
Refunds
If we look at your market and cannot produce a genuinely useful report, we tell you before running anything and refund in full. If a scan fails to run or a delivered report is materially broken (wrong business scanned, missing sections, corrupted data), write within 14 days and we re-run it or refund it. Because reports are delivered and consumed immediately, correctly delivered reports are not refundable for change of mind. Subscriptions cancel anytime from the next billing period; term plans run to the end of the chosen term. Done-for-you deposits are credited exactly as described at purchase.
Fair use
One scan measures one business in one market. Agencies use the agency partnership for multiple brands. Automated scraping of reports, resale of raw data, and attempts to probe other customers’ reports are prohibited and terminate access without refund.
Your content and ours
Your intake stays yours. Reports are licensed to you for any internal or client-facing use, including delivery to your own clients on agency plans. Our question-design methods, software and site content remain ours.
Liability
Reports are decision support, not guarantees of commercial outcomes. Our total liability for anything arising from the service is capped at the amount you paid us in the twelve months before the claim. We are not liable for decisions third parties (including AI engines) make about you.
Changes and contact
Material changes are emailed to active customers before taking effect. Questions: hello@saymetry.com. Last updated: 22 August 2026.